Aug
13th
Thu
13th
Niceties for TPAs
Two small changes were just rolled out in response to feedback from our customers.
- We replaced the “Welcome to your RetireHQ!” message with “Welcome to <insert TPA name here>!”
- We modified the “Help” support link for plan sponsors to send emails to administrators in the TPA account instead of sending emails to the RetireHQ team. Most emails we received dealt more with plan logistics than the software itself. Don’t worry, TPAs can still email us for support anytime.